3905 Skyline Court

Jarrettsville, MD 21084

Phone: 410-692-0793

E-mail: kaniederberger@verizon.net

Keith A. Niederberger

Objective:

To secure a position in the Information Technology Administration, Engineering and/or Technical Support fields

 

Employment:

¨       Harford County Public Library, Belcamp, MD                        October 2005 – Present

Computer Network Technician

Ø        Provide Server, Network, PC/Workstation administration and support for the 12 Harford County Public Library branches and administrative office

Ø        Maintain the availability of the WAN and LAN resources in a multi-domain Microsoft 2003 Server Active Directory environment

Ø        Research networking and application solutions for deployment within the organization

Ø        Image and prepared pc’s and laptops for distribution to the end-users and for public Internet access

Ø        Maintain and create user accounts and policies within Active Directory

Ø        Configure/maintain Internet filtering and security on public access pc’s

Ø        Maintain and apply security and operating system patches and enhancements on servers and pc’s

 

¨       Log.Sec Corporation, Edgewood, MD                        April 2004 – April 2005

STG, Inc., Reston, VA                                           July 2003 – April 2004

Network Engineer (Contracted position held with Log.Sec and STG, Inc.)

Ø        Provided Network, Tier 3 and Web support/administration for the United States Army Environmental Center, Aberdeen Proving Grounds, MD

Ø        Assisted with maintaining the availability of the USAEC network resources consisting of Windows, Novell and UNIX (Solaris) systems

Ø        Researched networking and application solutions for deployment within the organization

Ø        Maintained the availability of USAEC Internet/Intranet sites (Apache/NES/IIS)

Ø        Compiled and disseminated Intranet based support documentation and graphics

Ø        Prepared Quarterly Web usage statistics using WebTrends Professional suite

Ø        Imaged and prepared pc’s and laptops for distribution to the end-users

Ø        Worked with DBA team on Oracle Portal SSO/SiteMinder configuration

Ø        Supported and administered mobile computing environment, RADIUS and VPN services

 

¨       Pharmaceutics International, Inc., Hunt Valley, MD     September 2000 - May 2002

MIS Technician / Network Administrator

Ø        Maintained the availability of company computer resources including servers, workstations, laptops, printers and multimedia equipment

Ø        Administered multi-server Windows NT LAN, 100+ workstations and 100+ end-users

Ø        Recommended, evaluated and purchased IT assets

Ø        Maintained inventory of IT assets

Ø        Purchased software licensing and tracked licensing compliance

Ø        Designed and implemented multi-node network expansion

Ø        Implemented Internet proxy/firewall and monitoring solution

Ø        Administered and maintained Microsoft Exchange Server and user accounts

Ø        Maintained system tape backups and implemented disaster recovery plan

Ø        Maintained all servers, PC’s, workstations and printers

Ø        Help Desk / End-user support for hardware, software and Windows operating systems

Ø        Designed and maintained corporate Intranet and Internet sites

Ø        Produced system/network documentation, SOP’s and IT policies

Ø        Maintained network security policy, addressed server security issues and applied appropriate security patches and upgrades

 

¨       Data Base Management, Inc., Towson, MD               January 1999 - September 2000

Webmaster/Internet/Intranet Services Administrator

Ø        Designed and implemented full service real estate web site containing database driven real estate search engine, interactive online help system, and a real estate agent locator.

Ø        Purchased, configured and maintained company email and web servers

Ø        Provided Internet/Intranet database integration development

Ø        Computer/Web graphic design and manipulation

Ø        Maintained system backups and performed system/file restorations on Windows systems

Ø        Provided complete Help Desk / End-user support for 22 remote office locations

 

¨       At The Beach Enterprises, Inc., Ocean City, MD         October 1996 - January 1999

Internet Design Specialist / IIS Administrator

Ø        Internet design, development, instruction and consulting

Ø        Windows NT IIS 3/4 Web Server and SLMail Email Server administration

Ø        Internet/Intranet business database application specialist

Ø        Computer/Web graphic design and manipulation

Ø        PC consulting, and support

¨       Kan-Web Designs, Jarrettsville, MD                          December 1995  - July 2003

Internet Design Specialist / IIS Administrator        (Self-Employed)         

Ø        Internet/Intranet development, design, instruction and maintenance

Ø        Computer/Web graphic design and manipulation

Ø        PC consulting, and support services

 

 

Education:

¨       Salisbury State University, Salisbury, MD

Management Information Systems

Ø        December 1997 - Bachelor of Science Management Information Systems - 3.29 GPA

Ø        Designed/Implemented Information Systems Department and University Forum Web Sites

 

¨       Harford Community College, Bel Air, MD

Business Management / Business Administration

Ø        August 1995 - Associate of Applied Science Business Management

Ø        August 1995 - Associate of Science Business Administration

 

Security Clearance:

Ø       Interim Secret Clearance granted August 2004

 

Skills:

q       LAN hardware/software administration, design, installation and configuration

q       MS Windows 2003/2000/NT4 Server, Exchange Server, IIS Server administration, Active Directory, RADIUS Server accounting and administration

q       MS Windows XP/2000/NT/9X desktop/workstation operating systems

q       Backup Exec, ArcServe network backup software

q       MS Office 2003/XP/2000/97, Access 2003/XP/2000/97, Outlook 2003/XP/2000/98

q       TCP/IP Ethernet Networking, DHCP and static IP addressing, Wireless Networking

q       Symantec Antivirus Corporate Edition  and McAfee VirusScan Enterprise

q       Symantec Ghost and Novell ZenWorks imaging software

q       MSIE, Mozilla (FireFox), Netscape Communicator, Opera web browsers, FTP, Email

q       CITRIX and VPN based mobile/remote computing solutions, PCAnywhere, DameWare 

q       Help Desk / end-user LAN/Hardware/Software support

q       System Documentation, Inventory and SOP and policy creation

q       Internet/Intranet development/administration, HTML, ASP, ADO, JavaScript, VBScript

q       Internet graphics creation and manipulation, Paint Shop Pro 7/8/9

q       WebTrends Professional web statistics reporting suite

q       Limited COBOL, C++, Java, Visual Basic, VAX Basic programming, AutoCAD

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Last Modified: 3/15/2007 5:59:39 PM